Privacy Policy

Privacy Policy

Introduction

At https://aurora-american-sign-language-therapy.denvermentalhealthcare.com, we are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our commitment to adhering to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  • You utilize our applications, services, or websites as an authorized user
  • You visit our online properties and engage with its content
  • You subscribe to receive communications from us via email, phone calls, or text messages

Personal Data Collection

We collect several types of personal data to enhance your experience and provide quality services. These include:

  • Account Information: Details associated with your user account, such as login credentials and profile settings.
  • Payment Information: Data related to transactions made through our platforms, including payment method details and billing addresses.
  • Financial Information: Records of financial transactions, which may include bank account numbers (anonymized) or encryption of sensitive financial data.
  • Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  • Location Data: Information about your geographic location when you interact with our geolocated services.
  • Feedback: Your opinions, comments, or reviews that you choose to share with us.
  • Social Media Information: If you connect with our social media accounts, we may collect data from those platforms (with your consent) to personalize your experience.
  • Product Information: Details about the products or services you show interest in or purchase from us.

We gather this data through various means: user input forms, interactive features, browser cookies, and automated technologies. Additionally, third parties may share personal data with us for specific purposes, guided by their respective privacy policies.

Cookies

We employ cookies to enhance your online experience and provide valuable analytics. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary: These ensure the basic functionality of our website and applications.
  • Preference: They remember your preferences, such as language settings or display choices.
  • Analytics: Cookies track your interaction with our sites, helping us improve content delivery and performance.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by law. Once these purposes are fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

Aurora American Sign Language Therapy implements robust security measures to safeguard your personal data:

  • We employ encryption for secure communication and data storage.
  • Our third-party processing partners adhere to strict privacy standards.
  • Regular security audits and updates are conducted to protect against potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact our privacy team, and we will take immediate action to rectify it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The option to request the deletion of your data in certain circumstances.
  • Restriction: Limiting the use of your personal data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

  • Email: contact@aurora-american-sign-language-therapy.denvermentalhealthcare.com
  • Postal Mail: [Address] (Please note that this is not a mailing address for services; it is for privacy-related correspondence only)